Marketing Executive - Player Retention

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Marketing Executive - Player Retention

What I most enjoy about working at the Postcode Lottery is the shared sense of purpose that connects our team - not just here in the UK but right across the Postcode Lottery Group. Our purpose and values, alongside a passionate, inspiring and committed team makes this a place we're all proud to be part of.

Clara Govier, Managing Director

What you will do as Marketing Executive - Player Retention

As Marketing Executive – Player Retention, you will play a key role in keeping our players engaged and reducing churn. You will manage the content on our My Account and Exclusive Player Games platforms, support prize draw and Refer a Friend campaigns, and act as a key link between the Player and Communities Team and Customer Experience. Working with colleagues and partners across the business and our international markets, you will help ensure every player has a positive, rewarding experience.

Key activities and responsibilities you will expect:

About you

Key Skills

Experience of using a content management system (CMS) is advantageous, including updating, scheduling and publishing online content accurately.

Proven ability to build effective working relationships with internal and external stakeholders, including third-party partners.

Excellent written communication skills, with strong attention to detail and the ability to produce clear, accurate and engaging content.

Able to manage multiple priorities and deadlines in a fast-paced environment, with good organisational skills.

Analytical mindset, with the ability to interpret data and reporting to identify trends and opportunities to improve player retention.

If you’d like to learn more about this job, reach out to us today!

If you have any questions on the vacancy or the Postcode Lottery, please contact me below.

Lynsey Mackintosh

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We offer

A Rewarding salary

A Competitive Salary, a variable year-end bonus, 36 days' holiday a year based on a 37.5 hour week, and flexible working hours.

Development

The opportunity to develop your career. All team members have the option of applying for funding for a chosen training topic of their choice.

Work and Travel benefits

You'll get an Ridacard, which offers unlimited travel across the Lothian Bus Network, even outside working hours! 

Pension

Our pension is with Scottish Widows Personal Pension Scheme, we contribute 10%, on top of your contribution of 4%.

Fit & Healthy together

Free private healthcare including dental for all team members and covered from your first day.

Your wellbeing is important to us, so we have 24 hour access to support services such as mental health support, physiotherapy and remote GPs.

Family Time

Maternity Pay: 16 weeks at 100% of average weekly earnings followed by 23 weeks at 50%.

Paternity Pay: 4 weeks at 100%.

Shared Parental Pay: 14 weeks at 100% of average weekly earnings followed by 23 weeks at 50% of average weekly earnings.

We offer

A rewarding salary

A Competitive Salary, a variable year-end bonus, 36 days' holiday a year based on a 37.5 hour week, and flexible working hours.

Development

The opportunity to develop your career. All team members have the option of applying for funding for a chosen training topic of their choice.

Work and Travel benefits

You'll get an Ridacard, which offers unlimited travel across the Lothian Bus Network, even outside working hours!

Pension

Our pension is with Scottish Widows Personal Pension Scheme, we contribute 10%, on top of your contribution of 4%.

Fit & Healthy together

Free private healthcare including dental for all team members and covered from your first day.

Your wellbeing is important to us, so we have 24 hour access to support services such as mental health support, physiotherapy and remote GPs.

Family Time

Maternity Pay: 16 weeks at 100% of average weekly earnings followed by 23 weeks at 50%. Paternity Pay: 4 weeks at 100%. Shared Parental Pay: 14 weeks at 100% of average weekly earnings followed by 23 weeks at 50% of average weekly earnings.  

Meet the team

Postcode Lottery Group is a private company, fully owned by a non-profit foundation. Our international team works across Europe in our welcoming offices in Amsterdam, Stockholm, Edinburgh, Dusseldorf, and London, and are joining forces every day to further grow the Postcode Lottery’s impact.

Postcode Lottery has been spreading joy and contributing to a better world since 2005. Our purpose is to raise vital funding for charities and good causes and increase awareness of the incredible work these organisations do. Thanks to players, over £1.8 billion has been raised for charities and thousands of smaller, local good causes.

About us

A marketing-driven charity organisation

The Postcode Lottery Group is a marketing-driven international non-profit organisation. We operate lotteries to raise funds for a fairer, greener and healthier world. Our players win with their neighbours and generate money for charities together – it’s a win-win!

Our purpose: a better world, for everyone

Since our start in 1989, we have raised over €15 billion for thousands of charities.  Together with our players and 1,500 fellow team members in Great Britain, the Netherlands, Sweden, Germany and Norway, you'll be helping to create a better world every day.

Inclusion and equal opportunities

People are at the heart of what we do. Whether it’s our team, our players, or the thousands of good causes supported, our aim is to play our part in creating a fairer, more equal world. We are open to ideas and are committed to creating a culture that is inclusive, representative and celebrates diversity in everyone. But we are not perfect. We will always strive to do better – that’s just who we are.